Support
Get help with Bloodhound. From community support to dedicated enterprise assistance, we're here to help you succeed.
Support Channels
Choose the support channel that best fits your needs.
Community Support
Free support through our community channels. Great for general questions, feature discussions, and connecting with other users.
Professional Support
Dedicated support for teams and enterprises with guaranteed response times.
Pro Support
Pro Plan- 48-hour response time (business days)
- Email support
- Priority bug fixes
Enterprise Support
Enterprise Plan- 4-hour response time (24/7 for critical)
- Dedicated security engineer
- Slack/Teams integration
- Onboarding and training
- Custom feature development
Report an Issue
Found a bug or have a feature request? Let us know!
Report a Bug
Found something that's not working correctly? Open a bug report on GitHub.
Request a Feature
Have an idea for improvement? We'd love to hear your suggestions.
Include Debug Info
bloodhound version --verboseand any relevant error messages or logs.Frequently Asked Questions
How do I get started with Bloodhound?
Install the CLI with `npm install -g @agnech/bloodhound-cli`, then run `bloodhound scan .` in your project directory. Check out our Getting Started guide for a complete walkthrough.
What languages are supported?
Bloodhound supports TypeScript, JavaScript, Python, Solidity, Rust, and C/C++. We're actively adding more languages—check the changelog for updates.
How do I reduce false positives?
Enable the AI Verification engine with `--mode advanced` or higher. You can also create suppressions in your config file for known false positives.
Can I use Bloodhound in CI/CD?
Yes! We provide templates for GitHub Actions, GitLab CI, Jenkins, and more. Use `--fail-on critical` to fail builds on security issues.
Is my code sent to the cloud?
No. The CLI analyzes code locally on your machine. Only scan metadata is sent to our servers for tracking and reporting (optional). Enterprise customers can run fully air-gapped.
How do I upgrade to a paid plan?
Visit app.bloodhoundsecurity.ca/billing or contact sales@agnech.com. We offer Pro plans for teams and Enterprise plans for organizations with compliance requirements.
Can't find what you're looking for?
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